Invest in the success of your dental practice with expert IT support in Asheville and WNC
Technology runs almost everything in a modern dental office: scheduling, imaging, charting, insurance and patient communication. When it works, nobody thinks about it. When it doesn't, the whole day backs up. In this short video, we talk about why investing in good IT support is one of the better business decisions a practice can make.
What dental IT support covers
- Practice software. We work with Dentrix, Dentrix Ascend, Eaglesoft, Open Dental and others, including upgrades, server moves and conversions, and we work directly with the vendor when they need to be involved.
- Imaging. Sensors, panoramic and CBCT units, and the imaging programs that go with them.
- Security and HIPAA. Layered protection designed to stop as much as possible, multi-factor sign-in, encrypted email, and a business associate agreement whenever you ask.
- Backups and recovery. Server and workstation backups, kept off-site, with alerts if one fails and regular test restores of the server.
- Monitoring and maintenance. We watch the server, workstations and network so problems get fixed before they slow down the schedule.
- New offices and remodels. Network cabling, Wi-Fi, phones and equipment planning for a new location or an expansion. More on new office builds.
Practices we support
We look after 11 dental and specialty practices across Western North Carolina, including general and family dentistry, periodontics and orthodontics. Some of them:
- Asheville Dental
- Marks Family Dentistry
- Merrell Family Dentistry
- Reynolds Mountain Dentistry
- Travis Calhoun DDS
- Weaverville Family Dentistry
Why practices choose us
- A local team in Arden, with on-site help when you need it
- The same small group of techs every time, so you never explain your setup twice
- Month-to-month terms, with no long-term contract
- More than 50 years of combined experience across our six techs
- We answer the phone
Let's talk about your practice
If you're a dental professional in Asheville or anywhere in Western North Carolina, we'd be glad to hear what's working and what isn't. Call 828.290.9092 or send us a message.
